About the Role We are seeking an experienced Senior Manager - Fraud Program to join our team. This is a critical leadership role that requires a deep understanding of fraud management and risk mitigation strategies. The successful candidate will be responsible for leading and overseeing fraud projects, ensuring specific individual goals, plans, and initiatives are executed and delivered in support of the team's business strategies and objectives. This includes championing a customer-focused culture, supporting complex portfolios of project/strategic initiatives, maintaining alignment between project portfolio and business priorities, and ensuring there is a clear linkage between business vision/context and project scope and objectives. The Senior Manager will also provide ongoing strategic and tactical support to relevant fraud teams, technology/digital teams, and project leaders in the implementation of their business strategies and initiatives. In addition, the successful candidate will work closely with international banking fraud teams across IB to understand and determine ways to address/remove obstacles, build strong relationships with functional areas, and promote communications with local fraud, IT&S;, risk management, finance, and other stakeholders. This is a high-visibility role that requires excellent communication/presentation skills, written and verbal. The successful candidate will have the ability to build strong relationships across levels and geographies to positively influence work outcomes and achieve results. About You - You hold a Bachelor's degree or equivalent and have 2-3+ years' retail banking experience, including 2-3 years' project management experience. - You have expert knowledge of MS applications (Work, Excel, Project, PowerPoint) and working knowledge of retail credit products, consumer credit lifecycle, risk management, and business analysis/project management methodologies and tools. - PMP training or designation is preferred, and bilingual fluency in English and Spanish is an asset but not a requirement. Benefits - Opportunity to work on high-profile projects and contribute to the overall success of the International Banking Fraud Management team. - Collaborative and dynamic work environment with opportunities for growth and development. - Competitive remuneration package, including benefits and bonuses. Others - This role involves frequent travel to various locations, including international destinations. - You must be able to adapt to changing priorities and deadlines in a fast-paced environment. - A strong passion for fraud management and risk mitigation is essential for this role.