Medical Customer Service Specialist Location: Murano - Calle 40sur # 41-44, Envigado Schedule: 10 AM – 7 PM (Central Time) English Level: B2+ / C1 About the Company A U.S.-based medical billing company. You’ll be part of the Patient Services Representatives (PSR) team, helping patients with billing questions, supporting legal and insurance cases, and assisting with medical supplies. You’ll also act as a translator for Spanish-speaking clients. Main Responsibilities - Answer calls and voice messages - Help patients resolve billing issues - Collect balances and reprocess claims - Support law offices and insurance companies - Assist with medical supplies and gather information Requirements - Experience in Customer Service - Punctual, Responsible, and Organized - Able to Multitask and Learn Quickly - Experience in Medical or Insurance fields is a plus - Strong communication skills in English (B2+/C1) Why Work With Us? Join a dynamic and supportive team that values growth, learning, and making a difference in healthcare. If you’re passionate about helping others and want to grow professionally, this opportunity is for you! 🚀 👉 Apply now and be part of our mission to support healthcare across borders!