Insider. Bogota, D.C., Capital District, ColombiaSolutions Architect - ColombiaInsider. Bogota, D.C., Capital District, Colombia2 months ago Be among the first 25 applicantsBefore jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.About UsWe are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we've unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L'Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2's Spring'24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.As a Solutions Architect, you will play a critical role in ensuring the successful technical onboarding, integration, and expansion of our platform across strategic client accounts. You will act as a trusted technical advisor and solution partner, working hand-in-hand with our partners to accelerate implementation, resolve complex issues, and ensure long-term value from the Insider platform.You will collaborate with internal technical teams, product managers, and customer stakeholders to design scalable and efficient solutions tailored to the client's business and technical requirements. Your goal is to remove technical blockers, optimize architecture, and drive seamless platform adoption.Role Expectations:You are expected to bring a strong technical background, based on hands-on experience.You should be able to read and interpret API documentation, work with front-end technologies (HTML, CSS, JavaScript), and understand data flow and system architecture.You must be comfortable managing multiple technical onboarding projects in parallel and driving results across diverse stakeholders.Job DescriptionOwn the technical relationship with assigned accounts from onboarding through adoption and expansionProactively engage with client-side technical stakeholders to understand their infrastructure, digital transformation goals, and success metricsLead technical workshops and deep-dive architecture sessions to align Insider solutions with client business objectivesRun pilots and proof-of-concept (PoC) initiatives to demonstrate business value and drive successful production rolloutsTroubleshoot and resolve technical issues during implementation and ongoing use, in close collaboration with internal engineering and product teamsEscalate and manage technical blockers efficiently, facilitating solutions by leveraging cross-functional expertiseAdvocate for customer needs and business use cases within the Insider product teamShare best practices to guide long-term customer strategy and help them maximize the impact of Insider solutionsWhat we expect from you?Proven experience in complex technical solution design, system architecture, or implementation of SaaS platformsProven ability to build trusted relationships with senior IT leaders and influence technical decision-making in large or strategic client accountsStrong project and stakeholder management skills, including experience with pilots, proof of concepts, and scalable deploymentsTechnical knowledge with cloud infrastructure, hybrid systems, and system integration best practicesKnowledge of one or more of the following technologies: JavaScript, HTML, CSS, REST APIs, XML, database technologiesExperience with marketing technologies, SaaS platforms, mobile applications, or API integrations is strongly preferredFamiliarity with webhooks, CDPs, or personalization engines is a plusExcellent communication skills, both written and verbal, with the ability to translate complex technical ideas into actionable business solutionsWhile we are conquering the world, we are offering you;a chance to work in an international, diverse, and inclusive environment,"Tech Talks" with famous and groundbreaking people from the software world,to be part of an industry that's shaping the future of customer experiences. Don't believe us? Just ask Google,access and opportunity to gain a limitless network all over the globeaccess to many hard and soft skills pieces of training to help you improve and challenge yourself,access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledgespace to share your skills through training sessions and workshops if you wish. Sharing is caring!fun with the occasional team activities!No Dress Code!We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.Please follow Insider on LinkedIn, Instagram, Youtube, and Medium!Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionEngineering and Information TechnologyIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Insider. by 2xSign in to set job alerts for "Solutions Architect" roles.Solutions Architect (Insurance) - Fully RemoteBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 3 days agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia$36,000.00-$56,000.002 weeks agoBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 week agoSubgerente Arquitecto Cloud Security SeniorBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 2 days agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 6 days agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 1 day agoSolutions Architect Manager, LATAM CSC SA Manager, SOLABogota, D.C., Capital District, Colombia 3 days agoBogota, D.C., Capital District, Colombia 6 days agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 1 year agoClient Solution Executive - Solutions ArchitectBogota, D.C., Capital District, Colombia 5 days agoBogota, D.C., Capital District, Colombia 1 week agoSenior IT Architect, Solutions - BCG PlatinionBogota, D.C., Capital District, Colombia 4 days agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 5 days agoPlatform Architect - Cloud Infrastructure SolutionsBogota, D.C., Capital District, Colombia 4 days agoBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 2 weeks agoWe're unlocking community knowledge in a new way. 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