**Descripción**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our** Talent, Technology, and Training services.** We have been impacting the world since **2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. Our modern offices are **pet-friendly** and we provide different amenities such as casual attire, and free beverages. Some of our **benefits** are health club membership, exercise plan, nutritional plan or home medical services. As a **Bussines Analyst**, you will be responsible for: 1. Evaluate business processes, anticipating requirements, uncovering areas for improvement. 2. Schedule and Execute Deep Dive Calls with our customers to document the process to be automated 3. Responsible for the Analysys and Design of each process. Create and Deploy the Process Design Document and the IA Knolwedge Doc to our customers obtaining proper sign-off and approval before submitting to Development. 4. Effective communicating insights and plans to cross-functional team members and customers. Deliver PDD & IA Knowledge Docs to the IA Development Team for Development. 5. Identify problems within a business, including through using data modelling techniques, BPMN 2.0 5. Run workshops and training sessions 6. Guarantee the clarity of the process and your step by step 7. ensure the customers signs off the timelines preestablished in the AI team for each project 8. Responsible for tracking time and ensuring that all task assigned are supported by a task in JiRA 9. Customer Assistance, Follow-up and CRM in general **Requisitos**: **What would help you succeed**: - Believe and love what you do. - Teamwork. - Detail Oriented. - Sense of urgency. **Minimum requirements**: **Studies**: Bachelor's degree in Industrial Engineering or Systems Engineering. **Experience**: Minimum three years of experience in related roles. **Language**: Advanced English skills B2+ - C1. **Perks**: **Schedule**: Monday to Friday from 8 am to 6 pm. (We work by the American calendar) **Contract**:Indefinite term contract + Benefits. **Places**: This position is remote. **Salary**: 4.500.000 COP + Bonus in USD