Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Title and Summary Manager, Total Rewards, Compensation Delivery Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Total Rewards Team delivers world class programs that position our company as an employer of choice. Our global team designs and delivers consumer focused compensation, benefits and mobility programs for our employees, and leads all human resources M&A; activities. This position will be responsible for executing the administration of our broad-based compensation programs, including base pay, annual incentive plans, and sales compensation. This role will be responsible for the operational and administrative aspects of our compensation programs, such as vendor management, partnerships with internal and external stakeholders, and ensuring the effective operation, optimization, and alignment of all Total Rewards systems within our organization. Role: - Ensure successful delivery of all broad-based compensation processes globally - Serve as an SME on broad-based compensation related matters by staying informed on industry trends, best practices, and compliance requirements - Support the execution of annual compensation reviews, benchmarking, salary structure adjustments, year-end reviews, and other major compensation activities - Work closely with Compensation Design and Total Rewards Partners to understand compensation needs and translate into specifications and requirements that can be implemented in our Total Rewards systems - Ensure an optimal employee experience by assessing Total Rewards systems, identifying areas for improvement, and implement enhancements by leveraging coding skills to customize and optimize system functionalities via scripts, automation tools, or other means - Drive operational excellence by creating and maintaining documented processes, measuring the service levels provided to employees and managers, and implementing continuous improvement efforts as appropriate by streamlining processes and implementing efficiency enhancements - Maintain Total Rewards systems compliance with internal and external compliance initiatives (e.g. Sarbanes-Oxley) - Manage relationships with external vendors, support with contract negotiation and execution, and oversee service delivery - Responsible for ensuring data accuracy, troubleshooting issues, and maintaining system integrity in Total Rewards systems - Develop and utilize analytics in Total Rewards systems to derive insights and inform decision-making related to our compensation programs - Collaborates with multiple internal and external groups to identify potential operational efficiencies and ensure seamless and consistent delivery of compensation services to managers and employees - Interface with Global Business Services Center (GBSC) as necessary to ensure inquiries and escalations from managers and employees are addressed - Liaise with payroll team and finance to ensure smooth execution of compensation programs/processes All About You - Experienced in Compensation, HRIS, Financial Systems, or other related roles - Experience with PeopleFluent a plus - CCP or other relevant certifications a plus - Proficiency in Java, Groovy and other relevant languages - Technical Expertise in Power Query/BI, Excel, and other data analysis functions - Track record of working cross-functionally and collaboratively at all levels, including working remotely with cross-functional teams and able to guide decision making. Key Competencies: - Agile and high degree of initiative, effectively handles multiple demands in a fast-paced environment - Attention to detail, ability to juggle