Job summary Join our team as a Revenue Growth Account Executive, where you'll be at the forefront of negotiations focused on maintaining and growing the company's revenue base. Your primary goal will be to maximize customer value and drive revenue expansion by proactively identifying opportunities for upsell, cross-sell, and contract renewals. Leveraging your consultative approach and deep understanding of customer needs, you will implement tailored strategies that enhance product adoption, optimize customer investment, and ensure long-term retention. The Revenue Growth Account Executive plays a crucial role in helping customers extract the full value of our solutions, ensuring that they recognize and act on opportunities to enhance their usage. Your primary focus will be proactively engaging customers to drive business expansion and secure renewals, guiding them to new features, additional services, and customized solutions that align with their evolving needs. As a Revenue Growth Account Executive, you will build strong, trust-based relationships with customers, manage contract renewals proactively, identify revenue growth opportunities within existing accounts, and collaborate closely with Customer Success, Sales, and Operational teams. You will monitor customer engagement, anticipate potential churn risks, and implement initiatives that boost customer satisfaction while driving business growth. Your main responsibilities will be to proactively identify and execute expansion opportunities, including upsells, cross-sells, and service enhancements. Own and manage the contract renewal process, ensuring smooth, on-time renewals while reinforcing the value of our solutions. Engage with customers regularly to ensure they are maximizing the value of their investment and have access to the full range of relevant solutions. Partner with Customer Success to track product adoption and usage trends, ensuring clients are aware of additional features and services. Develop and implement data-driven strategies to improve customer retention and increase Net Revenue Retention (NRR). Anticipate and mitigate churn risks by identifying warning signs and taking proactive action. Collaborate with cross-functional teams (Sales, CS, Marketing, and Product) to refine go-to-market strategies for customer expansion. Maintain detailed records of customer interactions and opportunities in the CRM to ensure a streamlined and insightful approach. Success Metrics will be Net Revenue Retention (NRR) %, Upsell & Cross-Sell Revenue Growth, Renewal Rate % (On-Time & Successful Renewals), Customer Engagement & Adoption Rates, and Customer Expansion Pipeline Growth. Minimum Knowledge, Skills, and Abilities Required will be Advanced English, a bachelor's degree or equivalent experience in sales, account management, business development, or revenue growth, 2+ years of experience in account management, sales, revenue expansion, or a related field, and a proven track record of driving revenue growth through upsells, cross-sells, and renewals within an existing customer base. Skills and Abilities will be Strong negotiation and persuasion skills, with the ability to secure renewals and expand contracts while reinforcing value, Excellent communication and presentation skills, with the ability to lead strategic business conversations and QBRs, Strong analytical skills with the ability to interpret customer data and identify expansion opportunities, Revenue-focused mindset, with a deep understanding of customer lifetime value (LTV) and net revenue retention (NRR), Demonstrated ability to collaborate effectively with sales, customer success, and product teams to align on revenue growth strategies, Experience working with CRM software (e.g., Salesforce), revenue intelligence tools, and customer engagement platforms, and Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs. You'll stand out if you have worked in a startup or fast-scaling environment and speak other languages, such as Portuguese. What you'll find here will be a true builder's environment, with autonomy and real ownership, Space to test ideas, fail fast, and learn even faster, A high-performing team and challenging, meaningful projects, The opportunity to grow with the company and leave your mark, A monthly self-development budget including language courses (EN, SP and PT), PTO balance, Home office supply budget, Sick hours policy, Individual development programs, Bereavement policy, Parental and marriage leave policy, Referral bonus, and Equipment to work. Schedule will be Mon - Fri 9:00 am - 5:00 pm (East-time) and the position is full-time, which means that you must be available every working day between 9 am and 5 pm EST due to time-zone changing according to Daylight saving time in the United States. Type of recruitment will be Remote (LATAM countries) and the position is full-time, which means that you must be available every working day between 9 am and 5 pm EST due to time-zone changing according to Daylight saving time in the United States. Experiencia will be gestión de cuentas, ventas, expansión de ingresos: 2 años (Obligatorio) and Idioma will be inglês? (Obligatorio). Fecha límite para postularse will be 14/08/2025. Location will be Bogotá and Country Code will be CO. Remuneration Currency will be USD. Remuneration Min will be 80000. Remuneration Max will be 120000. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora