Why SoftwareOne? Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble. Our leaders operate with a high level of Discipline but can work at Speed manage change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation. The role We are thrilled to announce an opportunity to join our team as: Network and Firewall Administrator SoftwareOne Scope: Full Time-Permanent | Office: Medellín | Hybrid Model What are the daily responsibilities in this role? Create and manage VPN connections (site-to-site and client-to-site) to ensure secure remote and inter-site communication. Configure and maintain network devices such as routers, switches, and access points. Administer and monitor firewalls (e.g., Fortinet, Palo Alto) to enforce security policies and ensure perimeter protection. Apply and update web filtering, application control, and threat prevention rules based on security standards. Respond to network incidents and service requests, ensuring timely resolution and documentation. Plan, execute, and document infrastructure changes following established procedures. Analyze alerts using monitoring tools and generate technical reports for internal stakeholders or compliance needs. Collaborate with teams to maintain network performance and security across all environments. What we need to see from you We would expect you to have as Required: Technologist or professional in systems engineering, telecommunications, or related fields, with at least 3 years of experience in network infrastructure and security management. Experience in firewall administration (e.g., Fortinet, Palo Alto), VPN configuration (site-to-site and client-to-site), and network access control. Required skills Routers, switches, and access points (APs).Experience with Fortinet, Palo Alto, Cisco ASA, or other perimeter security appliances. Site-to-site and client-to-site connections Implementation of web control policies, application control, and threat prevention. Ability to respond to alerts, resolve incidents, and handle operational network requests. Planning, documentation, and execution of configuration or network changes. Use of monitoring tools to validate alerts and generate customized reports. Desirable knowledge: Certifications in CISCO, Fortinet, or Palo Alto . Basic familiarity with Linux , monitoring tools, or diagnostic systems. Why should you join our team? Creative culture with lived what we value for an appreciative and supportive work environment. Employee recognition programs. A variety of training and development opportunities. Work-life balance. Referral bonus program. Multicultural interaction. Contribution to society through employee initiatives. Corporate events. Newest technologies for our clients and colleagues. And much more! Job Function Software & Cloud #J-18808-Ljbffr