At Iron Mountain, we understand that well-executed work creates a positive impact for our customers, employees, and the environment. We seek intelligent, dedicated individuals to join us. Whether starting your career or seeking a change, explore how you can elevate your work with Iron Mountain. We offer expert, sustainable solutions in records and information management, digital transformation, data centers, asset lifecycle management, and fine art storage and logistics. We partner daily with over 225,000 customers worldwide to preserve artifacts, optimize inventory, and protect data privacy in innovative, socially responsible ways. Interested in contributing to our growth and developing your skills in a welcoming culture? Let's begin the conversation. Iron Mountain is seeking a Billing Analyst to join our GBS team in Bogotá. The selected candidate will develop and maintain relationships with Customer Service, Sales, Revenue Management, GBS central locations, and IT support teams to ensure end-to-end responsibilities and processes are effectively executed. Specific Skills: Teamwork and collaboration with virtual teams across countries and A2C teams Attention to detail Analytical and problem-solving abilities Responsibilities: Manage daily billing operations for Latin American clients Issue electronic invoices and credit notes for services rendered Register issued invoices and credit notes on various portals Control invoice information in systems and manually Support invoice issuance related to account management with prior approval Correct billing errors and non-standard billing actions Maintain communication with internal clients regarding invoicing and accounts receivable Manage internal customer database for invoice processing and conditions Meet company closing deadlines, ensuring accurate information Distribute all invoices by account before month-end Assist local teams (Care & Sales) with standard processes Provide advice and respond to client inquiries about billing Perform other related duties as assigned by supervisor Stay updated on current global billing policies and procedures Key Skills, Requirements, and Competencies: University student or technologist in administrative or accounting fields Experience in high-volume electronic invoicing Ability to handle maximum billing workloads while balancing speed, accuracy, and efficiency Quickly learn Iron Mountain's financial and billing systems Proficiency in Microsoft Excel and/or Google Sheets; preferably experience with SQL and XML Strong analytical and organizational skills Category: Customer Support Iron Mountain is a global leader in storage and information management, trusted by over 225,000 organizations across 60 countries. We safeguard critical business information, sensitive data, and cultural artifacts. Learn more about our history here . We help reduce costs and risks, ensure compliance, recover from disasters, and enable digital and sustainable solutions across various services. Review our Values and Code of Ethics to understand our principles and aspirations. If you require accommodations for a disability, please contact us at accommodationrequest@ironmountain.com. See our Equal Employment Opportunity policy for more details. Iron Mountain is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or other protected factors. For more information, view the EEO is the Law posters, the supplement, and our Pay Transparency Policy here . Requisition: J0089715 #J-18808-Ljbffr