Shift Lunes a Viernes 8:00 am / 6 pm **Job description**: This is an entry level position. This person will follow internal operational standards while processing research results. This person will determine, based on standard operating procedures, which search results to retrieve. This individual will work cooperatively with both internal clients and team members in an effort to efficiently process research requests. In addition, this person will provide backup to multiple departments and support special projects when directed by floor leads. This position reports to the Research Supervisor. **Responsabilities**: **Accurate processing and reporting of search results including regular updates on pending searches. ** Coordination between clients and resources to ensure timely completion of all research results. **Processes search results with the utmost care and attention to detail. ** Internal department tasks and projects as assigned. **Skills and qualifications - Hard and soft skills**:Qualifications**:Must be detail-oriented. ** Must be able to interpret data fields on inconsistent resource result forms. **Must be able to independently prioritize day to day activities and unexpected distractions. ** Must be able to quickly resolve problems with system/research issues and follow through with work load disruptions. **Must possess courteous and professional phone and written communication skills. ** Must be able to work independently and multi-task. **Experience using Microsoft Office & PC’s. Skills**: Typing - 35+ WPM **Microsoft Office - Intermediate ** Microsoft Outlook - Intermediate **PC - Basic** **Experience**: - 6months: 1 year (required) **Language**: - English (required)