Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Title and Summary Manager, Risk Management - Job Description Overview The primary responsibility of the Manager, Risk Management, is to support the Mastercard Customer Risk Management (CRM) team, including its risk managers and senior leaders, to help manage Mastercard’s CRM function globally. This involves acting as the team’s liaison for new initiatives (e.g., products, services, acquisitions) which may impact Mastercard’s risk exposure on a global level. Mastercard has approximately $77B in credit exposure to financial institutions and other counterparties worldwide, making the CRM’s role a key part of its evolving and rapidly growing business model. The introduction of new services, products, and acquisitions plays a critical role in the company’s expansion. The strategic importance of this exposure necessitates regular engagement with senior management, Mastercard’s sales, franchise, and product organizations, as well as our customers (issuers, acquirers, etc.). This offers great opportunities for learning and career growth within Mastercard. Role The primary responsibility is to support the CRM team in ensuring customer risk is appropriately assessed, managed, and mitigated in accordance with Mastercard’s policies, procedures, and risk appetite framework. Key duties include: 1. Participate in the global product review process, acting as CRM’s liaison for new services, products, and M&A; activities impacting CRM globally. 2. Ensure projects incorporate credit risk considerations, keeping risk management top of mind for business teams. 3. Establish frameworks for the CRM team to integrate new initiatives into their routine operations. 4. Facilitate a smooth transition to the CRM team’s BAU process once new initiatives are live. 5. Collaborate with regional leads (CRM VPs) to align global and regional initiatives. 6. Coordinate with relevant teams on controls and enhancements to accommodate new initiatives within CRM’s risk standards and Mastercard’s risk appetite. 7. Participate in process improvement initiatives and share best practices. 8. Propose updates to policies and procedures based on feedback from global initiatives. This role requires a strong credit risk background, a good understanding of Mastercard's business model, systems, and tools, as well as proficiency in various data sources relevant to customer risk management. All About You - Postgraduate degree in business, economics, econometrics, or equivalent. - Experience leading complex projects with multiple stakeholders. - Experience in credit risk assessment and financial statement analysis; knowledge of the banking sector. - Accuracy, self-drive, accountability, and a sense of urgency. - Excellent written and verbal English communication skills. - Advanced skills in Excel, Word, and Power Point. - Positive attitude, strong work ethic, and a good sense of humor. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks carry inherent risks. Therefore, every employee or representative must: - Abide by Mastercard’s security policies and practices. - Ensure confidentiality and integrity of accessed information. - Report any suspected security violations or breaches. - Complete all mandatory security trainings as per Mastercard’s guidelines. #J-18808-Ljbffr