Job Title: Assistant, DOC We are seeking an experienced and detail-oriented individual to join our team as an Assistant, DOC. In this role, you will provide tactical support for Commercial Sales, focusing on opportunity-related activities and administrative tasks. Key Responsibilities: - Coordinate requests from or related to employees in DOC Support. - Act as a support to Iron Mountain Internal Customers by completing opportunity-related tactical and administrative activities. - Answer and direct inquiries for information to appropriate teams when assignment to DOC Support is not warranted. - Triaging, monitoring, and routing from team request queues. Requirements: - Language Proficiency: Mandatory fluency in English; preferred fluency in other international languages. - Education/Experience: A University Degree (business, economics) in a related field is preferred. Minimum of 1 year of progressive experience in sales support functions or global deal operations. - Exceptional Organizational Skills: Including prioritization, scheduling, time management, responsiveness, and a sense of urgency in order to manage multiple concurrent SLAs. - Exceptional Attention to Detail: Must have exceptional attention to detail and provide complete and accurate documents during the entire life cycle of the opportunity. - Problem-Solving: Must possess good analytical skills. Ability to recognize and identify situations that are not the norm and escalate those accordingly. - Adaptability: Demonstrate the ability to adapt to change and show a willingness to learn new methods, procedures, or techniques of working, quickly and easily. - Communication & Collaboration: Professional communication skills; interpersonal skills are a key component of the role; must be able to build rapport and work collaboratively with internal and external business partners. - Technical Understanding & System Proficiency: Ability to quickly learn new systems and software. Proficiency with Google Suite, Microsoft Word, and a strong understanding of Microsoft Excel and pricing tools. Preferred experience in Salesforce.com. Commitment to mastering Iron Mountain's core internal systems. This is an exciting opportunity to join a dynamic team and contribute to the success of Iron Mountain. If you are a motivated and detail-oriented individual who enjoys working in a fast-paced environment, we encourage you to apply.