Sea Logistics Specialist Role Overview "> We are seeking a highly skilled Sea Logistics Specialist to join our team. This key role involves serving as a vital point of contact for customers, ensuring timely and accurate information delivery, effective inquiry resolution, and overall satisfaction. This specialist is committed to providing exceptional service to internal and external stakeholders while managing a dedicated portfolio of house accounts, fostering long-term relationships, and driving customer engagement. "> Key Responsibilities - Deliver customer engagement, satisfaction, retention, and reactivation in close cooperation with Field Sales and the Operational Care Center. - Build and maintain strong operational relationships through proactive daily interactions, regular client visits, and tailored advice. - Achieve financial targets and support strategic business objectives. - Monitor customer profitability and drive maximization of Gross Profit (GP). - Identify and mitigate financial risks in collaboration with relevant stakeholders. "> Requirements The ideal candidate will have prior experience in freight forwarding, with a strong preference for expertise in Sea Logistics. They must possess intermediate proficiency in English, both written and spoken, to communicate effectively across international teams and customers. A Bachelor's degree in Business Administration, Industrial Engineering, International Trade, or related fields is also required. "> Why Join Us? As a key player in our Sea Logistics team, you'll take ownership of a personal portfolio, build lasting relationships, and navigate the intersection of operations and service. At our organization, logistics shapes everyday life - from the goods we consume to the healthcare we rely on. We offer a safe, stable environment where your career can make a real difference, contributing to more than you can imagine.