Job Title We are seeking a Technical Integration Specialist to join our team. As a key member of our integration team, you will be responsible for managing new implementations and enhancements of our platform for merchants. Your expertise in payment processing and technical integration will be essential in delivering seamless customer experiences. Key Responsibilities: - Define, design, and implement our platform's different integration methods using sophisticated techniques. - Coordinate integration project timelines, tasks, and development efforts with internal engineering teams and commercial teams. - Understand the supply chain and its technical implications for clients or partners within our ecosystem through innovation, service application, and product delivery. - Matrix manage implementation per required solution and support client needs for complex configuration, customization, and implementations. - Establish operational service excellence through issue identification, troubleshooting, and execution of technical fixes. - Deliver high-quality services to clients and partners through consultative methodologies and white-gloved support. Requirements: - 1+ years of hands-on integration and solution experience as an Integration or Implementation engineer, or at least 1 year of experience as a Sales Engineer/Solution manager. - 1+ years of experience within the payments industry. - Ability to read, debug, and understand web applications (HTML, CSS, JavaScript, SDKs, etc.). - Working knowledge of web integration including iframes, SDK, APIs, and other SaaS technologies. - Knowledge of databases and SQL. - Creative thinker and experienced at understanding potential pain points. - Ability to work in a fast-paced, deadline-driven environment. - Experience and/or understanding of e-commerce platforms such as VTEX, Magento, and Woocommerce. This is a temporary position to support maternity leave. We offer a dynamic and inclusive workplace that celebrates collaboration and innovation.