Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers—amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility—our people are energized problem solvers who take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you, we would love to have you join us! Job Description Support Contract and Project Administrator to control, review, release, and close all transactions entered by Services in SAP, ensuring their correct invoicing. Support the Customer Care team in Techconnect billing and HYB contracts. Follow-up and control the DMR report to help monitor the billing of contracts according to internal procedures. Review, validate, and release required Contracts/Projects Review, validate, and complete required service confirmations Generate final quotations for field service Generate, analyze, and follow up the billing blocks report Follow the OME process prior to releasing a new contract for validation Implement OME process in ProMs for TechConnect contracts Review Backlog bridge report Review Fixed Price Report for finance and communicate comments per Internal Control Validate profitability reports Validate shipments COPA Coordinate with CSM Management on causal explanations for business review Obtain and review the Backlog Report with the team Enter approved credit note requests and CMR in SAP Review aging report and explain discrepancies to Business Unit and Accounts Receivable Team Ensure billing dates are correctly generated in SAP Manually generate invoices for Brazil Coordinate with Contracts team on invoices not issued within the month - Brazil Enter hours for SMS, Migrations, Pemex, and Training – Mexico Prepare weekly utilization report Follow up daily on billing monitor Interface with Sales, Finance, Proposals, Tax, and Controllership Communicate with Distributors and customers regarding billing and administrative topics Collaborate with GEBS for activity transfers Skills, Knowledge, Experience, and Education Education & Experience Bachelor’s degree in administration, Industrial Engineering, or equivalent ERP knowledge, specifically SAP Proficiency in English preferred At least two years of relevant experience Temperament Energetic, motivated, and open to new approaches Adaptable to change Proactive with strong problem-solving skills Courageous in sharing viewpoints Analytical and communicative Factors of Complexity Strong teamwork skills Ability to operate in complex environments Multitasking capability Flexibility to organizational changes Excellent communication skills What We Offer Our benefits include: Comprehensive mindfulness programs with Calm membership Volunteer Paid Time Off after 6 months Charitable donation matching program Employee Assistance Program Personalized wellbeing programs via OnTrack Access to on-demand professional development courses We value diversity and encourage all to join us in shaping the future of our organization. #LI-EV1 #LI-Hybrid Our hybrid policy expects employees to work at least Mondays, Tuesdays, and Thursdays onsite unless otherwise required for business reasons. #J-18808-Ljbffr