(I-063) - ▷ SOLO QUEDAN 15H: DIRECTOR, LOYALTY & PERSONALIZATIONSERVICES BUSINESS DEVELOPMENT-3

Mastercard


Our Purpose Mastercard powers economies and empowerspeople in 200+ countries and territories worldwide. Together withour customers, we’re helping build a sustainable economy whereeveryone can prosper. We support a wide range of digital paymentschoices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine todeliver a unique set of products and services that help people,businesses and governments realize their greatest potential. TitleAnd Summary Director, Loyalty & Personalization ServicesBusiness Development Services within Mastercard is responsible foracquiring, engaging, and retaining customers by managing fraud andrisk, enhancing cybersecurity, and improving the digital paymentsexperience. We provide value-added services and leverage expertise,data-driven insights, and execution. We are looking for a trulyexceptional strategic sales professional to join our Loyalty &Personalization; Consulting practice in Latin America. Our Practiceis one of the fastest-growing businesses within Mastercard and weare looking for someone to fuel our growth in the region bycontinuing to drive Business Development in the region. In thisrole, you will work closely with clients to understand how ourprofessional services can be tailored to projects that help themachieve their ambitions to drive customer loyalty. Thisentrepreneurial role is a great opportunity to shape the directionof our regional practice. Key Responsibilities: - Drive growth:Continue to drive the growth of our business in Latin Americathrough identifying and developing new client relationships, andgrowing our existing relationships. - Provide expertise: Develop adeep understanding of our loyalty consulting services as well asbroader industry trends to tailor our services to match clientneeds. - Own the sale: Responsible for the sale of our loyaltyconsulting services including defining the scope, finalizing theprice, all done in collaboration with our partners across Sales andConsulting Delivery. - Lead clients: Cultivate lastingrelationships with senior clients (VP+) at leading brands, becominga trusted partner who can be relied upon to deliver sound advicethroughout the sales process and during project delivery. This is aunique role where you will balance both Sales and relationshipmanagement responsibilities during the delivery of selectengagements. - Collaborate effectively: Work in close collaborationwith our partners in the region across Sales, Delivery, and Productto ensure we are bringing the best of Mastercard to our clients. -Sales Pipeline management: Accountability of running and processpipelines. Requirements: - Experience in loyalty, CRM, digitalmarketing, and/or personalization at an established brand and/ortop consulting firm. - Experience working as a consultant or otherprofessional services role with experience selling within theretail, travel, hospitality industry. - Strong executive presencewith experience working with regional and multi-national companyexecutives. - Demonstrated expertise in securing internal buy-insand adeptly navigating a complex matrix organization. - Ability tobreak down and communicate complex ideas in dynamic situations. -History of navigating ambiguity in an unstructured, high-growthenvironment. - Understands and can speak to the interaction betweenbusiness and technology. - High level of entrepreneurship,creativity, ownership, and business acumen. - Proficient in Englishand Spanish. Portuguese is a bonus. Corporate SecurityResponsibility All activities involving access to Mastercardassets, information, and networks come with an inherent risk to theorganization and, therefore, it is expected that every personworking for, or on behalf of, Mastercard is responsible forinformation security and must: - Abide by Mastercard’s securitypolicies and practices; - Ensure the confidentiality and integrityof the information being accessed; - Report any suspectedinformation security violation or breach; - Complete all periodicmandatory security trainings in accordance with Mastercard’sguidelines. #J-18808-Ljbffr

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