Protect Workforces, Perfect Policies: Shape Global HR from Home We are looking for a Workers' Compensation Policy Administrator to join our team. Job Description The ideal candidate will perform essential functions critical to policy management and client success. Responsibilities - Administer workers' compensation policies, including monopolistic state policies. - Ensure policies remain in force and in good standing. - Update the customer relationship management (CRM) system with all workers' compensation policy information for assigned clients. - Maintain current and accurate tasks for each assigned client in the CRM system. - Submit payroll reports to carriers as required by policy terms. - Complete all premium invoicing accurately and in a timely manner each month. - Submit policy changes to the broker or carrier as needed. - Collaborate with auditors to complete all required policy audits. - Renew all assigned policies on time. - Ensure class codes are accurate for all assigned policies. - Assist with the cancellation of workers' compensation policies when necessary. - Support the payroll department in addressing payroll system errors related to administered workers' compensation policies. Requirements - The Qualifications We Seek - Skills & Experience - 2+ years of insurance agency or broker experience (preferably in an account manager role). - Excellent organizational skills. - Familiarity with workers' compensation policies (preferred but not required). - Computer Skills - Proficient with Microsoft Outlook, Word, and Excel. - Experienced in using various software applications (CRM experience is a plus). Benefits - Exciting Perks Await - 5 days work week - Weekends off - Work from home arrangement - 20 vacation days in total - Prepaid medicine - Fully-customized Emapta laptop and peripherals - Indefinite term type contract - Direct exposure to our clients - Career growth opportunities - Diverse and supportive work environment - Prime Office Locations - Bogotá and Medellin - Unlimited upskilling through Emapta Academy courses Your Future Team at Emapta Latam Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 900 clients worldwide and a team of more than 10,000 talented professionals, Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported.