Transform Your Career with a Leading Role in Digital Content Management We are seeking an experienced and dynamic individual to lead our digital content management team. As a Web Content Manager - Team Lead, you will be responsible for the successful execution of complex website initiatives through our CMS platform. The ideal candidate will have a proven track record in team leadership, web management, and content management systems. They will be able to collaborate effectively with cross-functional teams, manage multiple projects simultaneously, and prioritize tasks to meet deadlines. Key responsibilities include: - Leading the maintenance of website content across all global websites - Training and supporting CMS users, updating documentation, and defining best practices - Managing a team of 5 CMS Editors, educating them on good practice, and resolving conflicts - Reporting issues to Technology teams and managing solutions through specification, testing, and deployment - Liaising with Technology teams on new developments to improve customer experience - Maximizing use of CMS features and identifying ways to gain operational efficiencies - Liaising with business stakeholders, external partners, and development teams to drive automation initiatives - Project management using various tools to prioritize tasks, document progress, flag issues, and coordinate with colleagues and stakeholders Qualifications To succeed in this role, you will need: - 2+ years of team leadership experience with a proven ability to manage, mentor, and support direct reports - 3+ years of experience in web management for consumer-facing websites with hands-on expertise in content management systems - Proactive problem-solving skills with a strong sense of initiative and a track record of implementing effective solutions - Working knowledge of web publishing standards, including SEO best practices, accessibility, and responsive/mobile-first content layout What sets you apart: - Good understanding of HTML, CSS, and SEO principles - Adept at using various project management tools to prioritize tasks and coordinate with stakeholders - Keen attention to detail, exceptional ability to multi-task, and ability to meet demanding deadlines in fast-paced environments Benefits This is a hybrid/in-office position that offers a unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. You will have the opportunity to work with a global team, collaborate with stakeholders from diverse backgrounds, and contribute to the success of a leading financial services network.