IT Regional Trainer (Bilingual in Spanish) Description: The IT Regional Trainer develops, designs and implements technology learning initiatives. Utilizing classroom, remote, and individual instruction, the Regional IT Trainer provides instruction to office-wide and Firm-wide users on a wide variety of general and legal-specific technology applications. Regional IT Trainers serve as key members of Firm-wide IT project teams for testing, documenting and rolling out new technology. In addition, the Regional IT Trainer provides software support as needed. Key Responsibilities Include: · Deliver training programs including development, promotion, delivery, implementation and evaluation for New Hire and other IT Training programs offered at the Firm. · Work closely with IT staff and other key administrative and legal leaders to determine end-user training priorities and strategies. · Using a learning management system, perform administrative tasks associated with training: schedule classes/courses, maintain attendance registration and records, analyze the effectiveness of training and student feedback. · Develop comprehensive training plans and produce course materials. · Class management responsibility which includes, but is not limited to: Motivating participants, maintaining control of the class environment, and directing the learning of participants to meet program objectives. · Serve on project teams for rollouts of new technology and upgrades which includes, but is not limited to: Evaluating, testing, and marketing. May be assigned other special projects. · Contribute to the development of instructional and participant materials including objectives, training documentation, visual aids, testing, training instruments and course handouts. Provide feedback regarding effectiveness and ease of use. · Design and develop on-line learning modules to support instructor-led programs or other initiatives within IT. · Provide end-user support services as appropriate for software related questions. · Prepare activity and progress reports regarding training and project activities. · Special projects and additional duties as assigned. Qualifications: · Must be bilingual in Spanish and English. · Minimum of 5 years of corporate training experience to include classroom, and e-learning. · Must possess strong organizational skills, excellent communication and writing skills. · Proven presentation/platform skills. · Strong technical coaching and counseling skills with ability to influence others to take action and achieve objectives. · Thorough knowledge of desktop productivity software and groupware products; Expert level proficiency with MS Office Suite. · Knowledge of legal industry specific software preferred (i.e. Document Management System). Ability to learn such software, as well as software developed in house, required. Minimum Education: · Bachelor’s Degree or equivalent work experience.