**You'll have a varied and exciting day as a Sales & Admissions Executive, whilst getting to know our students really well. You’ll use this knowledge, together with a bright positive attitude, and your wide range of customer management skills to support them, every day.** *** **If you know how to delight customers and get a kick from reaching your sales targets, we want you to join us!** **Job Location: Remote from Colombia** **Contract Type: Indefinite** **About EC English Language Centres**: EC offers superior English language programmes in the top English-speaking destinations around the world, together with French in Montreal. Our world-class facilities and an outstanding team have allowed us to evolve into a globally recognized and trusted brand. Our vision is to maintain our growth while helping students from all over the world succeed in a global community. Our team is at the heart of everything we do, and we are proud to have created an environment that will nurture your talent, explore your ideas and recognize your achievements. Together, we turn challenges into new opportunities to help us achieve more. We dream big and we work hard. We want you to dream big too and realize your own ambitions with us. **Position Summary**: The Sales & Admissions Executive is responsible for ensuring that agent partners and students receive excellent service, encouraging them to book with EC. **Key Responsibilities**: - To meet and exceed individual targets and KPI’s - Handling of bookings, dealing with enquiries and giving advice on EC Centres. - Helping customers to choose the right EC product and meeting their requirements by adopting a consultative approach to selling - Inputting of bookings into EC’s central booking system and making any subsequent amendments. - Checking availability for courses, accommodation and other special requests for all EC Centres. - Following up on students’ arrival details, necessary waiver forms and ensuring that information is available for Centres to provide a welcome service to students on arrival. - Handling customer complaints - Keeping updated with information related to locations, services and programmes offered by EC to its clients. - Following up with Finance regarding invoicing queries - Keeping up to date with market knowledge **Education Required**: - Post-secondary level of education - Excellent written and spoken Spanish and English **Education Desired**: - Bachelor's degree - Fluency in another language (Spanish) **Experience Required**: - EFL/ESL Industry experience **Experience Desired**: - Experience in a similar position - Well-travelled **Job Specific Competencies**: - Sales skills - Telephone etiquette - Understanding Information - Structuring Tasks - Being Customer Focused - Committing Want to learn more about us? Watch the video of our EC Story and check out or EC Careers Page Have a look around some of our schools and check out how we market ourselves to our students on our YouTube channel. Interested? Follow us on Instagram, Facebook, LinkedIn and Twitter