Connect People Through Campaigns That Inspire and Engage Join a global digital marketing and community management role where campaigns travel the world. Expand your skills, grow your reach, and make your mark shaping communities, driving loyalty, and building brand stories that leave a lasting impact. Job Description As a Campaign & Community Manager, you will lead loyalty programs, plan and execute targeted email campaigns, manage CRM workflows, and collaborate with creative teams to engage global audiences. This role blends strategy and hands-on execution to grow brand communities and strengthen customer connections across digital channels. Job Overview Employment type: Indefinite term type contract Shift: Monday to Friday – Flexible schedule with availability during US ET business hours Work setup: Work from home / Remote Your Daily Tasks - Manage the customer loyalty program to drive retention and in-store engagement - Plan and execute B2B and D2C campaigns using Klaviyo - Maintain and optimize CRM workflows and marketing automations via Zoho (CRM, Commerce, Landing Pages) - Lead newsletter development, giveaways, product drops, and promotions - Collaborate with product and design teams to create engaging customer content - Monitor and report on campaign performance (CTR, open rates, engagement metrics) - Ensure consistent tone and messaging across all channels - Engage directly with customers for loyalty feedback and insights Requirements The Qualifications We Seek - 2+ years in email marketing or CRM - 2–4 years of experience in digital marketing, community engagement, and email campaign management - Proficiency with Klaviyo and Zoho CRM - Experience managing loyalty or referral programs - Ability to manage full campaign lifecycle: content, setup, testing, launch, reporting - Excellent communication and self-management skills Plus: - Experience with platforms like Figma, Lovable, or Supabase - Familiarity with cannabis, CPG, or lifestyle brands - Interest in American football (considered a bonus by the founder) Benefits Exciting Perks Await! - 5 days work week - Weekends off - Work from home arrangement - 20 vacation days in total (5 extra vacation days) - Prepaid medicine - Fully-customized Emapta laptop and peripherals - Direct exposure to our clients - Career growth opportunities - Diverse and supportive work environment - Prime Office Locations - Bogotá and Medellin - Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar) About the Client Our client, Top Seed Inc., is a pioneer in the hemp, wellness, and lifestyle industry, dedicated to creating innovative, high-quality products that enhance lives. Through brands like Highsman and Frozen Fields, our client blends sports, wellness, and lifestyle to deliver unique experiences. Committed to sustainability and technology, they set new standards while transforming communities. Your Future Team at Emapta Latam Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 1,000 clients worldwide and a team of over 10,000 talented professionals, Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported. #EmaptaEra