We are on the lookout for a motivated individual to join our team as a Help Desk Analyst Level I. If you have problem-solving skills, a strong commitment to help others with software and hardware concerns, and a desire to learn, this offer is for you! **Responsibilities** - Technical support via phone calls to members of a network of hospitals in the United States. - Providing assistance and effective solutions to various software and hardware concerns that users may encounter. - Creating tickets for each incident. **Requirements**: - B2-C1 English is required. - Previous experience with technical support. - Rotating schedules availability. Tipo de puesto: Tiempo completo Salario: $4.000.000 al mes