Job Description As a Wellness and Resiliency Coach, you will play a vital role in enhancing employee health and well-being within our assigned campaigns and sites. You will be responsible for coordinating wellness program initiatives, including creation, scheduling, and operations, as well as providing direct service delivery of wellness programs. Key Responsibilities: - Coordinate wellness activities to promote employee well-being, education, success, and retention. - Partner with Operations and Vendor providers to coordinate structured, cohesive, and accessible wellness tools and resources for employees. - Liaise actively with internal stakeholders and Vendor clinicians to ensure efficiency in appointment scheduling and accuracy in staffing coverage. - Assist with creating reports and presenting data relevant to specific committees, business reviews, and administrative personnel. - Handle sensitive information with discretion and integrity. - Assist in developing and facilitating workshops and outreach on wellness topics; coordinates logistics, scheduling, and participant communications. - Organize monthly outreach programming on-site for a specific campaign. - Handle purchasing needs related to wellness activities. - Creates marketing materials to spotlight wellness initiatives through various methods of communication. - Ensure compliance in areas of TaskUs policies and HIPAA regulations as applicable. - Maintain organized and up-to-date records to meet client audit requirements. - Collaborate with the Resiliency Manager and other wellness personnel to implement best practices in wellness. - Ensure all training requirements are met for the campaign personnel (onboarding, company-required training, etc). - Recognize employees in distress and refer them through the proper channels and resources available at TaskUs. - Support special projects and perform various administrative duties as assigned by management, demonstrating flexibility and adaptability in handling diverse tasks. - Organize and prioritize duties and responsibilities in a fast-paced environment and adapt quickly to changes. Required Skills and Qualifications To succeed in this role, you will need: - A graduate degree in Psychology or a related field. - Highly skilled in wellness program development, event planning, coordination, and delivery of psycho-educational programming. - Keen attention to details. - Ability to create and maintain effective relationships with employees and management in a rigorous work setting. - Outstanding communication skills, with emphasis on listening skills. - Above-average fluency in written and spoken English. - A strong desire to help others. - Flexibility to work with shifting hours. - Highly proficient in utilizing office software programs (Docs, Sheets, Slides, etc). Benefits As a Wellness and Resiliency Coach at TaskUs, you can expect: - A competitive industry salary and world-class benefit packages. - Opportunities for professional development and growth within the organization. - Access to cutting-edge technology and tools to support your work. - Collaborative and inclusive work environment that values diversity and community impact. Others This role requires availability to work on-site in Medellin and has a seniority level of entry-level. If you are passionate about promoting employee well-being and have a background in psychology or a related field, we encourage you to apply.