GLOBAL HR OPERATIONS LEAD

40.000.000 - 80.000.000


Client is looking for a Global HR Operations Lead in Bogota, Colombia. You will own all operations for local sourcing, hiring and building out of the customer's new Colombia based hub. You will play a heavy hand in all operations and scaling for this fortune 100 company, based out of Bogota. Details below: Must haves: 10+ years experience in HR, sourcing and procurement for building out teams correlated to international operations (Nearshore, Offshore, etc.) Background building out global organizations, teams, talent acquisition, and facilities Experience managing the following processes related to Legal, HR, Finance, IT, and administrative functions Experience supporting/ working for an enterprise digital/ technology organization Background in establishing roadmaps related to financing, pricing structures, budget and related aspects Executive stakeholder management experience across various Well versed in Colombia employment and related laws, restrictions and practices Pluses: Prior experience with Global Capability Centers (GCCs) or Shared Services Ecommerce, retail or QSR industry knowledge Start up experience Day to day: An employer is looking for a Global HR Lead to scale and build out the clients new digital/ technology organization in Bogotá, Colombia. This individual will be responsible for setting up the physical office space, building business practices, scaling operations, and serving as the on-the-ground leader for the organization. You will play a critical role in strategic planning, operational setup, governance, talent acquisition, stakeholder management, and financial oversight. This leader will work closely with multiple corporate teams to ensure operational alignment with global strategies and business goals. The ideal candidate has a proven track record in setting up and scaling new business operations, with expertise in executive leadership, change management, stakeholder engagement, and cross-functional collaboration. Key Responsibilities: 1. Center Establishment & Business Operations • Find and secure office space that meets operational needs and aligns with global standards. • In partnership with US stakeholders, establish core business functions, including HR, finance, legal, IT, and administrative processes. • Develop and implement policies, governance frameworks, and operational guidelines to ensure efficiency and compliance. • Build and foster a strong center culture that promotes collaboration, innovation, and a sense of belonging. 2. Strategic Leadership & Growth • Develop and execute the center’s strategic roadmap, ensuring alignment with client’s global vision and objectives. • Scale the entity by developing a robust talent strategy to attract, hire, and retain top digital and technology talent in Colombia. • Act as the primary liaison between the center leadership, and global stakeholders. • Drive initiatives to position the Bogotá center as a key Global Capability Center (GCC) within client’s operational network. 3. Financial & Risk Management • Work with finance teams to establish budgeting, financial forecasting, and cost optimization strategies. • Ensure transparent cost and pricing structures to support future staff augmentation and shared services models. • Identify and mitigate risks, ensuring compliance with local regulations and global corporate policies. 4. Legal, Compliance & Governance • Ensure full compliance with local labor laws, tax regulations, and corporate policies. • Establish governance frameworks that align with internal legal, security, and compliance standards. 5. Stakeholder & Partner Management • Act as the face of the organization in Colombia, managing relationships with internal and external stakeholders. • Partner with corporate leadership and regional business units to ensure seamless collaboration. • Represent the center in regional industry networks and government relations efforts as needed. #J-18808-Ljbffr

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