Technical Support Representative Opportunity Key Responsibilities: - Deliver IT support and troubleshooting services via phone and email. - Maintain customer satisfaction by resolving issues promptly and effectively. - Collaborate with our team to ensure seamless operations. Benefits Package: - Schedule: Monday to Sunday, 8:00 AM – 6:00 PM EST - Contract: Indefinite term - Remuneration: COP 2,850,000 + Commissions up to 200,000 COP - Bonuses: Laika Membership + Netflix or Spotify (after 1 month) Requirements: - Tech-related degree (BSc, MSc, etc.) - At least 1 year of prior Helpdesk or IT Support experience - Positive attitude and excellent communication skills About Groupcos: We are a dynamic organization looking for talented individuals to join our team. If you're passionate about delivering exceptional support and want to grow with a forward-thinking company, we'd love to hear from you!