This position plays a critical role in the billing process, responsible for processing bills and creating and distributing various billing reports. The ideal candidate will have excellent attention to detail and be able to ensure all steps of the system billing process are followed in the proper order. The primary responsibilities of this role include preparing daily reconciliations and analyzing source documents, ensuring accuracy of customer records and responding to customer inquiries as needed, identifying, researching, and resolving any errors or customer disputes, editing billing-related information, updating customer's invoicing, and ensuring proper support documentation is included, reviewing customer contracts for new pricing and updating customer exception lists, creating and processing manual billing entries and reviewing and comparing billing to customer rates, processing transportation records through key entry, and adding and maintaining customer account information and requirements within various billing systems. To be successful in this role, candidates should possess excellent verbal and written communication skills, proficiency in Microsoft Office Word, PowerPoint, and Excel, and an accounting background. Fluency in English is required.