REMOTE POSITION / FULL AVAILABILITY Position Title: Oncall Scheduler Number of Positions: 2 Experience Level: Senior Workday: Full Time (FT) Shift: MF: from 5:30 AM to 9:00 AM, then again from 3:30 PM to 10:00 PM Saturdays and Sundays From 5:30 AM to 1:00 PM (All times in Eastern Standard Time) Two days off determined by the operation. Job Description: The Scheduler plays a key role in ensuring a high-quality in-home care experience by coordinating caregiver-client matches, managing referrals, processing timecards, and supporting office operations. This role requires strong communication, organization, and multitasking skills in a fast-paced environment. Core Competencies: Verbal Communication Customer Focus Adaptability Decision Making Organization Stress Management Likability Resourcefulness Requirements: High school diploma or equivalent Minimum 1 year in scheduling, experience as an interpreter is also valid. Strong office, computer, and interpersonal skills Ability to work independently and handle multiple tasks