Job Title: Specialist, Implementation Overview: Job Overview: In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customer. Deliver standard through complex implementation activities ensuring quality and reliability of the implementations. Major Accountabilities: • Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution. • Assess and document customer needs and according implementation impacts on customers’ and MasterCard’s processing systems and platforms. • Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology. • Act as processing implementation advisor, to customers’ processing support staff. Provide guidance to execute all necessary processing implementation activities. • Define processing set-ups for Settlement / Funds transfer, Interchange, billing and other processing related areas in accordance with MasterCard’s processing standards, specifications and rules. • Execute extensive and comprehensive initial end-to-end processing system impact analyses. • Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products • Define, create, maintain and document standard and non-standard key customer processing implementation processes. • Provide training to CIS organization, other MasterCard organizations and the customer. Education: Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience. Knowledge / Experience: • “Information Technology” system knowledge, with strong understanding of network technology, applications, and project management. • Strong payment transaction processing and industry business principles knowledge. • Strong understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles. • Strong understanding of the 4 party model and the full transaction lifecycle for MasterCard brands Skills/ Abilities: • Ability to interact well with the customer, Sr. and Executive management • Strong verbal and written communication skills with ability to leverage these skills in a teaching environment • Self Starter with ability to work independently • Strong project management skills • Ability to drive change in a technical work environment • Ability to coordinate processing theory /principles with business impact • Ability to lead matrix organizations and cross functional teams Work Conditions: Domestic and international travel #J-18808-Ljbffr