Job Description Where People, Technology, and Growth Work Together Our client, G&A Partners, is a trusted leader in HR outsourcing with more than 25 years of experience helping businesses reduce administrative burdens, protect their operations, and grow with confidence . Known for service ratings twice the industry average, they combine people, technology, and proven solutions to empower organizations and care for employees. Joining their team means being part of a company that values excellence, innovation, and creating long-term impact in every partnership. Job Description As a Data Analyst , you will gather, organize, and analyze complex data from multiple systems to uncover patterns and insights. You will create reports and dashboards that help leaders make informed decisions, while continuously improving data processes and ensuring accuracy in every analysis. Job Overview Employment type: Indefinite term type contract Shift: Monday to Friday, 09:00 AM – 06:00 PM MT Work setup: Work from home / Remote Your Daily Tasks Reasonable Accommodations Statement Perform each essential function satisfactorily, with or without reasonable accommodation Receive reasonable accommodations as needed to enable qualified individuals with disabilities to perform essential functions Essential Duties Gather, clean, and organize large datasets from various sources, including client portal, HRIS, CRM, telephony, and other third-party platforms, ensuring data accuracy and integrity Conduct exploratory analysis of client experience and service performance data to discover patterns and trends and extract actionable insights Create and maintain compelling, interactive dashboards and reports using Power BI and other tools to communicate insights to stakeholders Identify opportunities to streamline data processes, automate repetitive tasks, and enhance data quality through best practices and innovative solutions Identify discrepancies and escalate data quality issues appropriately Participate in the design and use of AI tools for data insights Other Duties Foster and maintain productive relationships with internal teams and business partners Maintain all project tasks through the CRM on an ongoing basis Keep management informed of issues Demonstrate completed product functionality to stakeholders Competencies Communication – Encourage open communication and build consensus with internal team members and clients; use tact and discretion in dealing with sensitive information; communicate orally and in writing in a clear and concise manner; listen to and understand the perspectives of others; propose solutions Trust and Respect – Understand and respect others’ perspectives and emotions; encourage a culture of compassion, empathy, and support both internally and with clients; establish trust and respect through consistent honesty and professionalism in all interactions Problem Solving – Identify problems and consider potential solutions to resolve operational and interpersonal issues; solve simple and complex problems with multiple strategies; anticipate and identify problems; work diligently to ensure problems are solved quickly and efficiently; seek assistance as necessary Accountability – Take responsibility for all activities and follow through on commitments; implement decisions that have been agreed upon; maintain confidentiality with sensitive information; acknowledge and learn from mistakes; act with a clear sense of ownership Client Focus – Help internal and external clients analyze their needs; understand service needs from the stakeholder’s perspective and ensure standards are met; establish effective relationships with internal and external clients to meet or exceed their needs Requirements The Qualifications We Seek Education Bachelor’s degree preferred Skills & Experience 1–2 years of experience with analytical mindset using BI platforms , including Power BI, to distill complex information into clear, actionable insights (required) Advanced skills in Microsoft Excel (pivot tables, VLOOKUP, macros, etc.) Knowledge of ERP systems , HRIS systems , or CRM platforms (a plus) Prior HRP / PrismHR knowledge (a plus) Ability to work accurately and effectively under pressure Ability to anticipate issues and develop solutions in advance Excellent written and verbal communication skills Ability to multitask and support multiple projects simultaneously Ability to work independently and self-manage projects Ability to liaise with non-technical stakeholders and translate data into actionable insights Strong confidentiality and discretion when handling sensitive employee and payroll data Preferred Background: 3-5 years of experience working in a data analyst role or similar capacity to ensure autonomy and minimize reliance on technical guidance Proficiency in SQL for querying and manipulating large datasets Previous PEO experience Proficient in English at a professional level or higher Soft Skills & Traits Independent, self-starting attitude with minimal need for supervision Resourceful problem-solving skills with ability to leverage internal networks for technical support Clear communication skills to simplify and present complex data to non-technical stakeholders Benefits Exciting Perks Await! 5 days work week Weekends off Indefinite term type contract Work from home arrangement 20 vacation days in total Prepaid medicine Fully-customized Emapta laptop and peripherals Direct exposure to our clients Career growth opportunities Diverse and supportive work environment Prime Office Locations - Bogotá and Medellin Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar ) Your Future Team at Emapta Latam Join Emapta Latam and contribute to our legacy of transforming global outsourcing. Since 2010, Emapta has pioneered personalized outsourcing solutions, empowering businesses to thrive with bespoke teams and seamless integration. Our commitment to excellence is reflected in our state-of-the-art facilities, competitive compensation, and a supportive work environment that fosters professional growth. With over 1,000 clients worldwide and a team of over 10,000 talented professionals , Emapta continues to set new standards in the industry. Apply now to be part of our success story in Colombia, where your skills are valued, and your career ambitions are supported. # EmaptaEra Requirements The Qualifications We Seek Education Bachelor’s degree preferred Skills & Experience 1–2 years of experience with analytical mindset using BI platforms, including Power BI, to distill complex information into clear, actionable insights (required) Advanced skills in Microsoft Excel (pivot tables, VLOOKUP, macros, etc.) Knowledge of ERP systems, HRIS systems, or CRM platforms (a plus) Prior HRP/PrismHR knowledge (a plus) Ability to work accurately and effectively under pressure Ability to anticipate issues and develop solutions in advance Excellent written and verbal communication skills Ability to multitask and support multiple projects simultaneously Ability to work independently and self-manage projects Ability to liaise with non-technical stakeholders and translate data into actionable insights Strong confidentiality and discretion when handling sensitive employee and payroll data Preferred Background: 3-5 years of experience working in a data analyst role or similar capacity to ensure autonomy and minimize reliance on technical guidance Proficiency in SQL for querying and manipulating large datasets Previous PEO experience Proficient in English at a professional level or higher Soft Skills & Traits Independent, self-starting attitude with minimal need for supervision Resourceful problem-solving skills with ability to leverage internal networks for technical support Clear communication skills to simplify and present complex data to non-technical stakeholders