Customer Engagement Specialist In this Customer Engagement Specialist role, you will be responsible for identifying and engaging with potential customers and building strong relationships with existing ones. About this Role: - You will collaborate with industry-leading demand generation teams to develop and execute industry-specific go-to-market strategies. - You will leverage marketing content to connect with prospects and provide valuable insights and meaningful conversations. About the Team: We operate in a high-energy, collaborative, and driven environment, leveraging technology to help businesses thrive. A Strong Emphasis on Customer Success: We are passionate about helping customers succeed, and we're looking for someone who shares this vision. Key Responsibilities: 1. Maintain a passion for helping customers deliver an exceptional experience. 2. Stay focused and motivated while being open to giving and receiving feedback. 3. Take initiative, be bold, and adapt your approach based on different situations. 4. Work collaboratively with teams across the company to develop and execute industry-specific go-to-market strategies. 5. Confidently communicate our value proposition and stay informed about market trends and industry knowledge. 6. Become proficient in using social media platforms to build your personal brand and professional presence. 7. Take a curiosity-driven approach to opportunities, combining business insight with a strong desire to engage customers. 8. Easily establish rapport with customers and use insights to craft questions that uncover customer needs. 9. Understand customers' strategic goals, challenges, and KPIs, with a solid grasp of how our solutions can positively impact their business. 10. Be highly motivated, goal-oriented, and enjoy working as part of a team. 11. Show resilience and have a results-driven mindset.