Job Title: Shopify Technical Account Manager Logical Media Group is seeking a skilled Technical Account Manager to manage relationships with Shopify-based clients. - Maintain proactive and strong client relationships through regular communication, providing updates on progress and ensuring client satisfaction. The ideal candidate will have 2+ years of experience in digital project management, account management, or technical client services. - Experience supporting clients on technical matters, including site configurations, plugin/app installations, UX/UI feedback, and general troubleshooting. - Prior experience with website platforms; Shopify experience is highly preferred. - Familiarity with ecommerce, UX/UI principles, analytics, and CRO concepts. - Highly organized, punctual, and process-oriented. - Proficient with project management tools such as ClickUp, Asana, or Teamwork. - Available during standard business hours in the EST time zone (9 AM-5 PM EST). This is a part-time role (approx. 20 hours/week) with the goal of transitioning to full-time within 2-4 months if it's a good mutual fit. Responsibilities: - Client Relationship Management - Technical Implementation (Shopify) - Project & Task Management - Performance Monitoring & Optimization - Internal Collaboration & Communication Qualifications: - 2+ years of experience in digital project management, account management, or technical client services. - Strong communicator who is comfortable being client-facing and working cross-functionally with internal teams. - Experience supporting clients on technical matters, including site configurations, plugin/app installations, UX/UI feedback, and general troubleshooting. - Prior experience with website platforms; Shopify experience is highly preferred. - Familiarity with ecommerce, UX/UI principles, analytics, and CRO concepts. - Highly organized, punctual, and process-oriented. - Proficient with project management tools such as ClickUp, Asana, or Teamwork. - Available during standard business hours in the EST time zone (9 AM-5 PM EST). Benefits: - Flexible hours - Remote work - Revenue share on accounts you manage - Health stipend - Home office stipend - Continuing education stipend