The WordPress Support Specialist is responsible for providing top-notch technical support for our clients' WordPress websites. This includes troubleshooting technical issues, handling site updates, and assisting with site management on the Elementor platform. As a critical part of our 24/7 support team, the specialist should be customer-focused, have excellent problem-solving skills, and be able to work under pressure. **Responsibilities and Duties**: - Conduct regular site updates and maintenance on the Elementor platform. - Troubleshoot and resolve issues related to WordPress themes, plugins, and core updates. - Work closely with the development team to handle more complex issues or site enhancements. - Participate in ongoing training to stay current with WordPress and Elementor developments. - Provide excellent customer service, maintaining high customer satisfaction ratings. **Requirements**: **Qualifications**: - Proven experience as a WordPress Support Specialist or similar role. - Strong knowledge of WordPress, including themes, plugins, and core updates. - Proficient in HTML, CSS, JavaScript, and PHP. - Experience with the Elementor platform. - Exceptional problem-solving skills and attention to detail. - Excellent written communication skills for customer support. - Ability to work in a team and handle multiple tasks concurrently. - Familiarity with SEO services and Google Ad services is a plus.