Job Description The Project Manager is responsible for the entire project lifecycle, supported by functional areas. This includes managing project initiation, planning, execution, monitoring of progress (technical and financial), risk management, communication between customer and Hitachi Energy, following company health, safety, and environment guidelines, project close-out, and transmitting lessons learned from the project. Key Responsibilities - Collaborate with commercial operations team to confirm customer and order information completion and accuracy. Review and audit order handoffs to ensure contract details, payment terms, and payment schedule are met. - Verify order documents and engage with commercial team during project close-out. - Lead lessons learned meetings with operations, sales, and engineering teams. - Review and confirm service sales order documentation in the Hitachi Energy ERP tool (SAP). Verify field service completion dates in the field service scheduling tool. - Facilitate and communicate between commercial operations team and operations team to compile details supporting Accounts Receivable reduction. - Manage and direct commercial operations team and project management team to ensure timely payment for current and future sales orders. - Maintain and reduce overdue payments through collaboration with finance team and global business services. - Confirm product schedules, shipments, and on-time delivery of materials for service sales orders with parts. - Backlog management of assigned orders, including proper phasing of delivery/invoicing dates and reporting revenues forecast and deviations. Manage order margin and report any deviations. - Share lessons learned, report deviations, and good practices. Provide administration assistance to project management team on related project orders and turnkey projects. Offer PM support as needed, communicating directly with customers regarding project updates, scheduling, change notices, close-out documentation, etc. - Communicate with customers regarding shipping and tracking information, questions about delivery and scheduling of materials and field resources, interface with front-end sales contacts for verification of order and project close-out, verify necessary project and order documentation is complete, confirm HE scope of supply per customer PO and/or contract agreements, acknowledge project and orders are finalized, initiate order and project invoicing, work with controller to review AR backlog, manage AR process on respective orders and projects, research and resolve customer disputes, confirm collection of HE payments. - Send and follow up on customer satisfaction surveys related to the orders managed. - E nsure compliance with applicable external and internal regulations, procedures, and guidelines.