Company Description OP360 (OfficePartners360) is a global workforce solutions provider founded in 2006 with a relationships-first philosophy. The company offers a wide range of services including inbound/outbound call center customer service, data center support, outbound sales, accounting, technology support, and back-office solutions. Guided by core values of integrity and client success, OP360 aims to deliver streamlined solutions while reducing costs and improving service levels. Customer Service Representative We are looking for a detail-oriented and customer-focused Healthcare English Consultant to join our growing team! In this role, you will assist users via email, phone, and computer, ensuring smooth and efficient operations within our platform. If you have a strong background in customer service and administrative support, we’d love to hear from you! Key Responsibilities: B2-C1 English level Handle incoming calls and provide outstanding customer support. Maintain and review attendance and punch entries within the system. Update and manage employee and client service accounts. Generate reports and process data imports as needed. Follow up with regional centers, families, and care providers as required. Complete and follow through on Special Incident Reports (SIRs). Analyze and troubleshoot system-related concerns. Perform other related duties as assigned. Qualifications: Bachelor’s degree preferred but not required. Minimum six months of experience in payroll and/or customer service within the last four years. Strong interpersonal skills; self-motivated and results-driven. Excellent analytical and problem-solving abilities. Proficiency in Microsoft Windows, Word, Excel, and the ability to learn proprietary software. Strong organizational skills and ability to manage multiple tasks. #J-18808-Ljbffr