Job summary Our partner is looking for a sharp, detail-oriented Account Manager/Order Fulfillment Manager to join their team and oversee key customer accounts on their platform. Responsibilities - Priority: Vendor-side account management - Manage high-value client accounts - Review, edit, and process orders placed on the platform - Route orders to appropriate vendors and oversee fulfillment workflows - Communicate with clients via email/Slack as needed - Handle escalations (e.g., delays, product issues) with internal support - Maintain accuracy across order details and documentation - Ensure timely execution of all project milestones - Contribute to continuous process improvement - Review project requests from clients and configure projects/quotes on the platform Qualifications - 2–4 years experience in account/project/order management for **Promotional Products/Branded Merchandise** - Must have at least 1+ year of experience in branded merchandise or promotional product workflows - B2B account management - Strong communication skills in English (written & verbal) - Highly organized with sharp attention to detail - Comfortable working autonomously in a fast-paced remote setting - Prior experience in merchandise, supply chain, or production strongly preferred - Proficient in basic platforms/tools (Google Workspace, Slack, etc.) - US time zone availability required Benefits - Remote Work: Fully remote - work from anywhere - Generous PTO: 10 days PTO per year, plus public holidays and sick leave - Direct Mentorship: Grow through guidance from international industry experts - Learning & Development: Ongoing access to resources for professional growth - Global Networking: Work and connect with professionals around the world - Work-Life Balance: Balanced schedules that support a healthy work-life balance Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora