Description Kenvue is currently recruiting for: Talent Onboarding Solutions Manager, Americas This position reports into the Global Head of Talent Solutions and is based in Bogotá, Colombia. **Who we are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. **What will you do** The Talent Onboarding Solutions Lead** **is responsible for flawless delivery and execution of the following HR processes / value streams for the global Talent Onboarding Solutions team - Due Diligence, Contracting and Onboarding. The position will ensure that all service level agreements and operational metrics for these processes are met, with strong focus on standardization, efficiency and effectiveness of HR operations. The Talent Onboarding Solutions Lead, will lead a high performing team (regional, hub, and local) and will work collaboratively with the local/country People Operations teams, Talent Acquisition, Contact Center and other HR teams to ensure seamless execution of the end-to-end Talent Onboarding Solutions processes. This role will be responsible for people management, especially focusing on developing, evaluation and motivation of team members. This role will participate together with the Global Head of Talent Solutions on resource planning and support HR and budget management. The Talent Onboarding Solutions Lead will be the “single point of contact” (SPOC) for interactions with Talent Onboarding Solutions teams, in their regions of responsibility, for Recruiting and Onboarding transactional processing. The position will be focused on increasing user satisfaction, monitoring and improving Recruitment and Onboarding Operations performance. Talent Onboarding Solutions will participate in global projects and will be in interacting with the global and regional HR networks. The position will drive various projects and will play an active role in automation and AI activities within the Recruitment and Onboarding Operations teams. This role will strive to ensure appropriate resolution of service requests within defined time periods, levels of accuracy and quality standards and customer satisfaction levels. This role treats the workforce with dignity and respect, maintaining high levels of confidentiality, trust and integrity in the handling of sensitive matters. He/she adheres to established standards and guidelines and agreed SLA. This role will be responsible for ensuring compliance with HR policies and legislations. Key Responsibilities **People management** (40%)** - Lead team engagement and adherence to a global culture identity for Talent Onboarding Solutions and establish a set of values to promote achievement and continuous improvement in conjunction with the overall People Operations organization. - Manage and motivate team members to achieve and exceed service standards by identifying staff performance gaps, allocating time to listen, monitor and provide constructive feedback for performance improvement. - Develop a strong pipeline of global, diverse talent and enable a Credo-based & High-Performance Culture within team. - Provide leadership, direction, coaching, feedback, and, where appropriate, discipline to and through team members. - Shape team goals and objectives that are aligned with overall People Operations G&O;’s. Ensure alignment with leadership team. **Operations Management** (40%)** - Manage the day-to-day HR transactional activities delivered out of the Global, Regional Hub/s and other local locations, maintaining proper staffing levels and team member training required for achieving target performance standards and service level agreements. - Implement operational reviews and management systems, including quality audits, to ensure compliance to standards and achievement of SLAs, performance and customer satisfaction targets. - Ensure that customers, partners, and stakeholders are kept up to date with appropriate, timely, and relevant communication of trends, issues, and services. - Proactively plan for project, system, and organizational contingencies to maintain business continuity. - Work and collaborate across and in conjunction with other HR functions to deliver a seamless and positive employee experience. - Maintain close relationships