Job Title "> We are looking for a seasoned Product Operations professional to join our team. "> Key Responsibilities "> "> - Develop and execute operational strategies to support clients, ensuring effective influence on third parties. "> - Foster clear communication with indirectly reporting teams to align objectives, projects, and strategies. "> - Prepare operations for accelerated growth by integrating new products or processes in a controlled manner. "> - Align the global collections strategy with the local market through project management. "> - Evaluate priorities and assess ambiguous tradeoffs in a fast-paced environment. "> - Translate regulatory needs into backlog items and lead day-to-day operations of the Engineering team. "> - Track and report critical business and SLA/SLO metrics from all integrations established with third parties. "> "> Requirements "> "> - 5+ years of experience in similar roles. "> - Previous experience in Collections. "> - Fluent or native Spanish and English. "> - Proven experience building roadmaps for tech products. "> - Genuine curiosity about a technical ecosystem that supports all products. "> - Proven track record designing and improving processes within a business area encompassing third parties. "> - Overall business acumen, including understanding unit economics of different financial services products. "> - Capacity to navigate ambiguous situations and manage challenging stakeholders in a fast-paced environment. "> - Outstanding communication skills and ability to communicate concisely across all levels of the organization. "> - Demonstrable track record of tactical stakeholder management. "> - Experience building partnerships from inception to delivery. "> "> Benefits "> "> - Equity at Nubank. "> - Health insurance. "> - Vacations of 15 workdays. "> - NuLanguage - Language learning program. "> - Parental leaves. "> "> Our Culture "> At Nu, we value diversity and inclusion. We want to build products and experiences for everyone who wants to take back control over their finances. We hire under equal opportunity, irrespective of gender, ethnicity, religion, sexual orientation or background. "> Everyone has the opportunity to speak up and participate, grow and share ideas. We are a very process-light organization that values human interactions. "]},