About Project Growth We help U.S. companies grow top-tier offshore talent across sales, marketing, and operations. We're scaling rapidly and are looking for a Director of Operations to help us move smarter, scale faster, and prepare for the next phase of growth. This is a high-impact role, and you'll be reporting directly to our CEO. Job Description: In this role, you'll be in charge of day-to-day operational oversight, managing teams in charge of recruiting ops, tracking operational metrics, AR/AP and bookkeeping, as well as strategic financial leadership alongside a bookkeeping team and a fractional CFO. The Role: - You'll serve as a key partner to the CEO, owning our operational health while ensuring that our finances run smoothly. - Manage a team of 5 direct reports, who manage another 15. - Your goal is to help leadership make smarter decisions through data, planning, and streamlined processes. Responsibilities: - Operational Oversight: Oversee recruiting operations, driving process efficiency and alignment with account management. Lead project management for process improvements, tool rollouts, and automation initiatives. Develop, document, and improve internal processes across teams to support efficient, scalable growth. Build and maintain business dashboards to track recruiting, financial, and operational KPIs. Collaborate cross-functionally with Sales and Marketing to align on growth strategy, forecasting, and operational capacity. - Financial Leadership: Own budgeting and forecasting, building models that support growth, profitability, and efficiency. Manage the Bookkeeping and AR/AP team, ensuring accurate invoicing, collections, and clean financials. Lead pricing strategy, evaluating cost structures, market trends, and margin opportunities — collaborating with a fractional CFO when needed. Analyze cost drivers and ROI across teams and tools; recommend optimizations to improve margins. Requirements: - 5-8 years of experience with at least 3 years in a B2B company where you managed an operations team, with at least 5 direct reports and 10 indirect reports. - At least 2 years of experience working in or touching finance. - Proficient in financial modeling and forecasting; expert-level in Google Sheets/Excel. - Tech-savvy — you've worked with HubSpot, ClickUp/Asana, Zapier, and similar tools. - A strategic thinker and hands-on doer — you see the big picture but aren't afraid to get into the weeds. - Excellent communicator who can present operational and financial insights clearly and concisely. - You've worked in recruiting/staffing, SaaS or B2B services. - You're excited to take a cognitive exam in math, verbal, and attention to detail. - You speak quickly. This is non-negotiable. Why You'll Love It Here: - Fully remote, fast-paced, and innovative team. - Own both operations and finance in a growing, forward-thinking company. - Clear path to COO for the right person. - Autonomy to lead strategy, streamline systems, and make a real impact. - A collaborative, supportive culture where your leadership shapes our path.