Select how often (in days) to receive an alert: We arelooking for the right people — people who want to innovate,achieve, grow and lead. We attract and retain the best talent byinvesting in our employees and empowering them to developthemselves and their careers. Experience the challenges, rewardsand opportunity of working for one of the world’s largest providersof products and services to the global energy industry. Job DutiesUnder direct supervision, provides remote technical supportservices to external and internal users of Landmark environment andapplications on basic/routine issues via telephone, email andelectronic channels while adhering to Customer Support operationalprocesses and best practices. Resolves the end user's servicerequest by applying established problem-solving techniquesincluding troubleshooting, data quality review, replicating the enduser's workflow, understanding how the software is functioning andproposing solutions that allow the end user to achieve theirobjectives. Service requests are limited to basic questionsregarding installations, configuration, data formatting andapplication functionality/workflows. Escalates all complex or novelissues to higher level Support Analysts as needed. The nature ofthe support services provided requires knowledge of the domainscience and knowledge of one to few software applications usedwithin the domain. Knowledge of domain software applications isacquired through structured training, self-guided learning, andon-the-job experiences. Requires an undergraduate degree. Noprevious experience is required. Concentration in geoscience,engineering, or computer science is preferred. QualificationsHalliburton is an Equal Opportunity Employer. Employment decisionsare made without regard to race, color, religion, disability,genetic information, pregnancy, citizenship, marital status,sex/gender, sexual preference/orientation, gender identity, age,veteran status, national origin, or any other status protected bylaw or regulation. Location Requisition Number: 197957 ExperienceLevel: Entry-Level Job Family: Engineering/Science/TechnologyProduct Service Line: Landmark Software & Services Full Time /Part Time: Full Time Additional Locations for this position:Compensation Information Compensation is competitive andcommensurate with experience. Job Segment: Help Desk, InformationTechnology, Computer Science, Technical Support, Technology,Customer Service #J-18808-Ljbffr IT