Director, VAS Acceptance Specialized Sales The VAS Acceptance Specialized Sales Director will be commercially responsible for a diverse portfolio of clients and prospects in the Andean region, focusing on increasing the adoption of our Value-Added Services in ecommerce payments, fraud, dispute management, and payment security solutions. This role involves being the primary point-of-contact and trusted advisor to clients, especially in Colombia. We seek a proven sales and client management leader to join our Sales team, driving value within existing customers and acquiring new accounts. The position is key to customer retention and account development, targeting companies with high online payment volumes to expand our merchant portfolio. The role is based in Bogotá, Colombia. Responsibilities Generate new revenue through referrals, inbound leads, sales inquiries, and prospecting. Manage the sales process to close new business in fraud management, payment processing, dispute resolution, and security solutions. Develop and implement account strategies supporting client retention, revenue growth, and profitability, becoming a trusted advisor by understanding client needs. Develop reseller programs to effectively deliver our value proposition to indirect clients and meet key metrics. Provide expertise on global payment processing, fraud management, and security technologies, advising clients on features and functionalities. Advocate for customers internally, collaborating with product management, support, sales engineering, and finance teams. Lead solution development efforts addressing customer needs, coordinating internal support resources. Conduct strategic customer meetings, quarterly reviews, and executive discussions to share best practices and results. Analyze customer performance metrics to provide consultative reviews and strategic recommendations for maximum value. Reporting Relationships & Interactions The position reports to the Visa VAS lead based in Miami, responsible for the Andean region. It involves internal interactions with Sales, Products, Marketing, and regional/global teams, as well as external engagement with clients, merchants, and third-party agents. The position offers a hybrid work arrangement, with in-office days to be confirmed by the Hiring Manager. Minimum Qualifications 10+ years of experience in global payments sales or related fields, with success in managing and expanding strategic client relationships. MBA preferred. Strong consultative selling and customer relationship management skills, focusing on B2B enterprise segments. Experience in fast-paced environments using tools like Microsoft Dynamics and formal sales methodologies. Solid knowledge of global payment platforms; familiarity with digital wallets and mobile payments is a plus. Experience working with direct enterprises and indirect channels such as resellers and partners. Excellent communication skills in English (verbal and written). Issue resolution skills across all business levels, including C-suite. Results-oriented individual contributor with strong analytical and problem-solving skills. Bachelor's Degree required; willingness to travel within the region (~30%). Experience with financial performance metrics, including P&L responsibility. Business planning, project management, and independent working skills. Knowledge of banking operations, payment schemes, and merchant acquiring is desirable. Visa is an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. We also consider qualified applicants with criminal histories in accordance with EEOC guidelines and local laws. #J-18808-Ljbffr