Job summary As a Data Analyst, you will gather, organize, and analyze complex data from multiple systems to uncover patterns and insights. You will create reports and dashboards that help leaders make informed decisions, while continuously improving data processes and ensuring accuracy in every analysis. Responsibilities - Gather, clean, and organize large datasets from various sources, including client portal, HRIS, CRM, telephony, and other third-party platforms, ensuring data accuracy and integrity - Conduct exploratory analysis of client experience and service performance data to discover patterns and trends and extract actionable insights - Create and maintain compelling, interactive dashboards and reports using Power BI and other tools to communicate insights to stakeholders - Identify opportunities to streamline data processes, automate repetitive tasks, and enhance data quality through best practices and innovative solutions - Identify discrepancies and escalate data quality issues appropriately - Participate in the design and use of AI tools for data insights Requirements - 1–2 years of experience with analytical mindset using BI platforms, including Power BI, to distill complex information into clear, actionable insights (required) - Advanced skills in Microsoft Excel (pivot tables, VLOOKUP, macros, etc.) - Knowledge of ERP systems, HRIS systems, or CRM platforms (a plus) - Prior HRP/PrismHR knowledge (a plus) Benefits - 5 days work week - Weekends off - Indefinite term type contract - Work from home arrangement - 20 vacation days in total - Prepaid medicine - Fully-customized Emapta laptop and peripherals - Direct exposure to our clients - Career growth opportunities - Diverse and supportive work environment - Prime Office Locations - Bogotá and Medellin - Unlimited upskilling through Emapta Academy courses (Want to know more? Visit ) Job Overview Employment type: Indefinite term type contract Shift: Monday to Friday, 09:00 AM – 06:00 PM MT Work setup: Work from home / Remote Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora