Chief Operating Officer Job Description This role oversees the company's daily operations, ensuring efficient execution and alignment with strategic goals. - Job Responsibilities: - Operational Leadership - Lead daily operations across departments (e.g., operations, HR, supply chain, safety), - Develop operational policies and systems to improve efficiency and scalability, - Monitor key performance indicators (KPIs) and operational metrics - Strategic Execution - Collaborate with senior team to develop and execute strategic plans, - Drive cross-functional initiatives and ensure timely delivery of key projects, - Identify and mitigate operational risks and bottlenecks - Team Management - Build high-performing teams and foster a culture of accountability and collaboration, - Ensure clear communication and alignment across departments - Partner with CFO to manage budgets, forecasts, and financial planning - Oversee vendor management, procurement, and cost optimization efforts - Customer & Partner Experience - Ensure operational excellence in customer delivery and support, - Collaborate with sales and marketing to improve customer satisfaction and retention - Qualifications - Proven experience as COO or similar executive role, - Strong understanding of business functions (HR, Finance, Supply Chain, Factory Operations), - Demonstrated ability to lead cross-functional teams and drive results, - Excellent organizational and leadership abilities, - Strong analytical and problem-solving skills, - Exceptional communication and interpersonal skills, - Bachelor's degree in Business Administration or related field (MBA preferred) - Benefits - Medical insurance, - Vision insurance, - 401(k)