Description We’re seeking an experienced and results-driven Site Director to lead our on-site team in Medellín, Colombia. This is a full-time, senior-level role where you will oversee all local operations, champion operational excellence, and drive business growth. You will play a critical role in shaping our performance and culture at the site level, directly contributing to our global success. Key Responsibilities In this role, you will play a pivotal part in building and leading our LATAM operations from the ground up. As the first leadership presence at the site, your responsibilities will include: - Establishing core operational processes for both the Medellin site and an existing work at home Bogota team. - Assisting VSS in establishing legal and financial footprint in Colombia - Working with SalesRain on recruiting and developing staff and the transition of this function in house. - Facilities management, partnered with SalesRain - Fostering a strong performance culture - Ensuring a successful build out and growth of our LATAM presence. Skills, Knowledge & Expertise - At least 3 years of industry experience in a similar role (3 years site management experience). - Minimum bachelor's degree in business or other applicable field of expertise. - Experience in building highly functional, high-performing teams. - Proven financial experience, including budgeting, forecasting, and resource allocation. Experience managing financial aspects of site operations, such as billable hours and engagement funds. - Strong leadership skills with the ability to motivate and guide a diverse team. - Excellent communication skills, both written and verbal, with the ability to effectively liaise between site staff and upper management. - Strong problem-solving skills with the ability to handle emergencies and unexpected situations efficiently. - Experience in monitoring and evaluating performance against KPIs and implementing corrective actions as needed. - Ability to foster a positive work culture that encourages growth, teamwork, and high performance. About Virtual Staffing Solutions We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.