Location: Colombia Only resumes in English will be considered. Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact, communicate and engage with their customers free of fear, Continuous Trust makes the promise of the digital economy possible. We are looking for a Program Manager to work closely with Engineering by interfacing with team members and stakeholder partners to build products and solutions that successfully meet customer needs and business objectives. Key Responsibilities: Serves as Scrum Master for multiple teams with a focus on promoting Agile values and practices as well as a culture of continuous improvement. Facilitates team ceremonies including daily stand-up meetings, sprint planning, sprint reviews, and sprint retrospectives. Works closely with Product Manager/Product Owner and Development Lead counterparts to ensure user stories in the backlog are "development-ready" and that deliverables and timeframes are consistent with business priorities. Tracks iteration status and resolves impediments or blocked user stories as needed. Contributes to quarterly planning, project scheduling, and release management. Facilitates meetings and cross-team coordination to resolve dependencies, manage expectations, and achieve alignment with stakeholders. Ensures successful deliverable completion despite challenges of varying complexity. Co-creates new ideas with the team to improve performance and productivity. Documents processes and helps define improvements by working with teams to identify opportunities to increase efficiency. Facilitates data-driven team analysis of metrics to identify trends and perform experiments for continuous improvement. Performs other duties or projects as assigned. Essential Requirements: 3+ years’ hands-on experience as Scrum Master for software development teams practicing Agile/Scrum. Demonstrated end-to-end software development life cycle (SDLC) implementation experience delivering multiple high-quality, customer-facing commercial software offerings on time using Agile methodologies. Experience working with diverse stakeholders to build strong relationships across the organization. Strong problem-solving skills with an analytical approach. Outstanding verbal and written communication skills. Strong facilitation skills with a demonstrated ability to inspire continuous improvement. Data-driven analysis skills for measuring and managing delivery. Experience using Agile tools and proficient in Jira. Proven organizational, time management, planning, and prioritization skills. Tech-savvy and open to learning new things. Comfortable operating in a rapidly changing environment. About Telesign: Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications, we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications. Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation. #J-18808-Ljbffr