About the Role: E2E is seeking an entry-level Junior Product Systems Analyst to support the day-to-day product system administration and maintenance of Smartsheet-based accounts for enterprise clients. The ideal candidate will be detail-oriented, process-driven, intellectually curious, and eager to grow within a fast-scale, tech-enabled consulting firm. Key Responsibilities: - License and Cost Management: Track, assign, and monitor user licenses across client organizations, maintain records of license usage, reallocation, and cost center alignment, identify and escalate discrepancies in user provisioning or cost allocation. - User Administration and License Operations: Manage license provisioning, user assignments, and cost allocation data, maintain user hygiene through naming standards, permission alignment, and duplicate cleanup, support onboarding and offboarding workflows for different user types per the User Subscription Model (USM), proactively monitor system data to flag any misalignments or irregular access patterns and avoid unwanted additional charges due to True-Up. - Reporting and Governance: Maintain reporting workspaces and dashboards related to account health, user activity, and system governance, ensure all system changes comply with client-specific policies and internal quality standards, assist in the implementation of access protocols, user permission structures, and scheduled user audits. - Project Support and Documentation: Support the technical configuration of client environments during onboarding, platform transitions, or plan consolidation efforts, especially when multiple Smartsheet accounts need to be unified into a single enterprise system, participate in planning meetings and scrums to break down requirements into executable technical tasks, document configuration logic, update history, and account system architecture for internal traceability. - Training, Certifications, and Platform Enablement: Complete Smartsheet University training tracks and certifications aligned to client project needs, support the documentation and delivery of internal enablement sessions on platform features and configuration best practices, stay informed on new product releases, beta features, and usage best practices from Smartsheet's Product section within the Channel Partner Portal, become a subject matter expert in the Product section of the Smartsheet Channel Partner Portal, including enablement assets, feature guides, and technical documentation.