How to Apply : click on the link below and complete a brief screening interview. Position: Customer Service Representative (Remote – Colombia-Based Only) Miami-based company | Remote work from Colombia At Sunny Bliss Plumbing & Air , we brighten homes across Miami with expert plumbing and HVAC services. As a fast-growing, family-owned business, we’re on a mission to deliver top-tier customer care—and that starts with you. We’re looking for a Customer Service Representative based in Colombia who can bring warmth, professionalism, and a problem-solving mindset to every customer interaction. If you're fluent in English, tech-savvy, and excited to be part of a supportive and high-performing team, we’d love to meet you! What You’ll Do: Be the friendly voice of Sunny Bliss—answer calls, texts, and emails with clarity and care Schedule service appointments and dispatch technicians using our systems (ServiceTitan experience is a plus!) Follow up with customers after service to ensure complete satisfaction Handle concerns or issues with empathy and efficiency Support field crews by managing scheduling updates and ensuring team alignment Keep accurate records and maintain our CRM and job management tools What We’re Looking For: Based in Colombia with a reliable internet connection Fluent in spoken and written English (non-negotiable) 1+ year of experience in customer service (experience in plumbing/HVAC is a bonus) Organized, responsive, and able to multitask under pressure A self-starter who thrives in a remote environment and aligns with our core values: Integrity, Accountability, Constant Improvement, Teamwork and Desire to Win comfortable in remote settings, including Zoom meetings with the camera on What We Offer: Competitive compensation (discussed during interview process) Performance-based bonuses A long-term opportunity with a U.S.-based company that values your work Growth potential in a dynamic, fast-paced environment Supportive leadership and teammates who truly care We look forward to meeting you and building something great together! – The Sunny Bliss Plumbing & Air Team Seniority level Seniority level Entry level Employment type Employment type Full-time Industries Construction Referrals increase your chances of interviewing at Sunny Bliss Plumbing & Air by 2x Get notified about new Customer Service Representative jobs in Colombia . Customer Service Agent (Bogota, Colombia Remote) Bogota, D.C., Capital District, Colombia 3 days ago Colombia $20,000.00-$35,000.00 2 weeks ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 1 week ago Junior Customer Support Specialist (Remote) | 100% Remote SaaS Support position with growth opportunity Bogota, D.C., Capital District, Colombia 1 month ago Customer Service Representative (Remote) Junior Customer Support Specialist (Remote) | 100% Remote SaaS Support position with growth opportunity Customer Service Representative (Remote) Helpdesk & Customer Support Operations Agent Customer Service Representative (Colombia) Bogota, D.C., Capital District, Colombia 1 month ago Colombia $20,000.00-$45,000.00 15 hours ago Bogota, D.C., Capital District, Colombia 1 week ago Customer Service Representative (Ecommerce/AI-Enabled) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr