Convatec is a global medical products and technologies company with a mission to improve the lives of those we touch. Job Summary: We are seeking a skilled SAP Application Support professional to join our team and contribute to the ongoing support and enhancement of our SAP landscape. Key Responsibilities: - Provide expert-level support for the SAP Order to Cash (OTC) modules, including Sales and Distribution (SD). - Ensure the smooth operation of SAP modules through technical expertise and coordination of support activities. - Investigate, diagnose, and resolve SAP-related technical issues reported by end-users within defined timelines. - Manage Service Level Agreements (SLAs) with clear response and resolution times for different types of issues and incidents. - Collaborate with cross-functional teams and external vendors to coordinate support activities and ensure timely issue resolution. - Develop and deliver training materials to users on system functionalities and best practices. Required Skills and Qualifications: - 6+ years of hands-on experience in SAP Application Management Services, specifically in the SD modules. - Expertise in SAP SD configurations, including integration with other SAP modules. - Experience in SAP Brazil Localization and Vistex SAP Add-On will be advantageous. - Proven track record in incident management, change management, and SAP system troubleshooting within the OTC domain. Benefits: This role offers opportunities for career growth and development in a collaborative and dynamic environment. How to Apply: Apply now to take your next step in your career as a SAP Application Support professional.