Job summary Senior Service Reliability Engineer creates a bridge between development and operations by applying a software engineering mindset to system administration topics. The engineer assists with monitoring, maintenance, and problem resolution of production applications. Job responsibilities - Provide support on related to production systems availability, latency, performance, efficiency issues. - Support monitoring tools currently in production. - Provide emergency response to production systems incidents. - Maintain production ticketing system. - Maintain the knowledgebase solution platform. - Create, Delete and maintain production automation solutions using tools. - Automation of day to day tasks. - Resolve/remove false-positives alerts. - Configure and update alert dashboards. - Maintain tasks using task scheduler. - Participate during application releases implementation. - Analyze and interpret application logs to determine problem areas. - Enhance current application and device monitoring systems. - Help to evaluate application performance statistics including application and system response times. - Excellent Technical knowledge on DevOps area where applications are hosted on Cloud. - Should be able to design and deliver Highly efficient and scalable Test system. Desired requirements - Bachelor's or graduate degree in engineering or equivalent work experience. - Working knowledge of the Linux and Windows operating systems. - Ideally to have experience on SOP, SU, SLO, Automation, Capacity Management, Operational Improvement, Operational Readiness Testing. - Ability to technically troubleshoot cloud solutions, analyzing technical problems within the application, server and operating systems logs to identify the root cause and resolving the issue creating an impact to system's availability in production. - Experience supporting monitoring, alerting, or pipeline analysis tool while optimizing the current configuration of those monitoring tools and technically maintaining their availability. - General networking knowledge. - Knowledge and practical exposure to IT and Cloud operations, ideally in mission-critical environments. - Knowledge of standard automation tools and scripting: Terraform, FLUX. - Experience in implementing measurements and alerting in complex environments using standard tools like Splunk Grafana, Prometheus, Argos, ServiceNow. - Knowledge of Kubernetes, OpenShift, and Azure AKS is a plus. - Good written and verbal communication ability. - Knowledge in C#, .NET, or other common programming languages. Benefits - Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits. - Work hybrid at our Bogota office. - Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow. - Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe. Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora