As a Technology Lead, you will be responsible for overseeing a team of virtual assistants while ensuring the highest quality standards in their work. You'll collaborate with various departments to optimize processes, improve efficiency, and maintain consistent quality across all virtual assistant functions. Key Responsibilities - Lead and manage a team of virtual assistants, providing guidance and support in their daily tasks. - Establish and implement quality assurance processes to ensure high standards of work and compliance with organizational guidelines. - Collaborate with cross-functional teams to gather requirements and develop workflows that enhance the effectiveness of virtual assistance operations. - Monitor team performance metrics and conduct regular reviews to identify areas for improvement. - Train and mentor virtual assistants on best practices, tools, and quality standards. - Troubleshoot and resolve issues related to virtual assistance tasks and processes. - Stay updated on industry trends and technologies to continuously improve virtual assistance services. Qualifications - Proven experience of at least 1 year in a leadership or similar role. - Strong understanding of virtual assistance tools and best practices. - Excellent problem-solving skills and attention to detail. - Ability to lead a team effectively and work collaboratively within a larger organization. - Strong communication and interpersonal skills. If you are interested in this opportunity, please respond to this job ad with your most recent resume in English. Job Type: Full-time Application Deadline: 28/08/2025