Guest service is at the forefront of our industry, and we are seeking an experienced Banquet Server to join our team. As a Banquet Server, you will be responsible for delivering exceptional guest experiences in a fast-paced environment. Job Overview The ideal candidate will possess extensive knowledge of menu offerings, adhere to service standards, and provide outstanding customer service. Key Responsibilities: - Manage Guest Inquiries: Respond promptly to guest queries in a friendly and efficient manner. - Serve Beverages: Serve alcoholic and non-alcoholic beverages in compliance with licensing regulations. - Menu Knowledge: Maintain comprehensive knowledge of menu items and products. - Inventory Management: Ensure mis-en-place is well-stocked at all floor stations. - Issue Reporting: Follow proper reporting procedures for any issues faced. - Food and Beverage Delivery: Deliver orders to a high standard and in a timely manner. - Adhere to Hilton Grooming Standards: Practice uniform, cleanliness, and personal hygiene. Requirements We seek candidates who are committed to delivering exceptional guest experiences, adaptable to various work situations, and capable of working independently or as part of a team. Ideal qualifications include: - Experience in Food and Beverage or related industries. - Knowledge of Food Hygiene Regulations. - Basic English language skills. About Our Organization We are a leading global hospitality company dedicated to providing exceptional guest experiences and fostering a team environment that embodies our vision to 'fill the earth with the light and warmth of hospitality.'