Job Title: Retail Specialist (Amazon) About the Role: Flywheel is a digital commerce solutions provider that accelerates growth across major digital marketplaces for leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. The Opportunity: The Retail Specialist plays a pivotal role on our Retail Enablement team and in our clients' wins. As a Retail Specialist, you will be responsible for mining data, synthesizing insights, and assisting our Business Managers with delivering actionable recommendations to key clients. Key Responsibilities: - Tool and Resource Proficiency: Demonstrate consistent knowledge of Flywheel tools, resources, and data platforms - Collaboration and Teamwork: Actively share knowledge and expertise with team members and colleagues - Time and Project Management: Routinely update stakeholders (internal and external) on project progress, expectations, and deadlines - Client Management: Establish trust with clients through transparent communication, timely deliverables, and consistent engagement - Presentation and Storytelling: Effectively delivers new information, insights, and/or data-driven recommendations in client presentations - Daily Tasks: - Optimize, audit, and execute required changes to product detail page elements, product details, and backend metadata - Capable of leading all efforts associated with a new item launch from data aggregation to product onboarding - Monitor item, buy box, and promotion eligibility, reporting, and/or troubleshooting changes to core products - Maintain accuracy, integrity, and agreed cadence of internal and external reporting - Analyze data to identify trends, opportunities, and solutions for client and team outcomes - Assists team in promotional planning, deal submission, and day-of execution - Agent of Flywheel tool accuracy and client impact through segmentation, bug identification, and ticket escalation - Takes notes during client calls and provides follow-ups for both Flywheel and client team post-call Who You Are: - Ideally you have 1-3 years of experience working in an eCommerce space, working directly with clients or being deep in data analysis - You are curious and have a desire to learn in a fast-paced environment - You are an enthusiastic teammate who is open, collaborative, and enjoy being a part of a broader team - Exceptional communication skills and professional presence - Experience with Excel and an interest in expanding your expertise - You are interested in growing your career in data analysis, merchandising, and eCommerce Working at Flywheel: We offer a competitive rewards package, unparalleled career growth opportunities, and a supportive, fun, and engaging culture. We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others. Flexible vacation time, great learning and development opportunities, benefits that help you live your best life, parental leave and benefits, volunteering opportunities, and more.